• Ellen Lin Perry
  • Home
  • About Me
  • Weekly Therapy
  • Specialisms
  • Immersive therapy day
  • Supervision
  • Fees & Contact
  • Practice Information
  • 中文
  • More
    • Ellen Lin Perry
    • Home
    • About Me
    • Weekly Therapy
    • Specialisms
    • Immersive therapy day
    • Supervision
    • Fees & Contact
    • Practice Information
    • 中文
  • Ellen Lin Perry
  • Home
  • About Me
  • Weekly Therapy
  • Specialisms
  • Immersive therapy day
  • Supervision
  • Fees & Contact
  • Practice Information
  • 中文

Practice Information


Confidentiality


Therapy sessions are confidential and held with care and respect.
There are, however, some legal and ethical limits to confidentiality. These may include situations where there is serious concern about risk of harm to yourself or others, safeguarding concerns, or where disclosure is required by law.

Where possible, I aim to discuss any necessary action with you first.


Contact Between Sessions


You are welcome to contact me by email regarding appointments or practical matters.


Please note that I may not be able to respond immediately, and email should not be used for urgent or crisis support.


I do not provide a 24-hour crisis service.


Crisis and Emergency Support


If you feel unable to keep yourself safe or require urgent mental health support, please contact:

  • NHS 111
  • Your GP
  • Local Crisis Team
  • Emergency Services (999)
  • or attend your nearest A&E department

It may also help to reach out to a trusted friend, family member, or support person.


Online Therapy and Security


Online sessions take place through secure video platforms. While every effort is made to protect confidentiality online, no digital communication can be guaranteed as completely secure.


Clients are encouraged to attend sessions from a private and quiet space where they feel safe to speak freely.


Data Protection and Privacy


I handle personal information in accordance with UK GDPR and professional ethical guidelines.


Basic contact details, session notes, and relevant clinical information are stored securely and used only for the purpose of providing therapy and maintaining professional records.


Your information is not shared with third parties without your consent unless legally or ethically required.


Record Keeping and Retention


Brief clinical notes are kept securely in line with professional and insurance requirements. Records are retained for an appropriate period in accordance with current professional guidelines and then confidentially destroyed.


Cancellation Policy


I ask for at least 72 hours’ notice (in-person sessions) or 24 hours' notice (online sessions) for cancellations or rearrangements. Sessions cancelled with less notice may be charged in full.


Professional Membership and Insurance


I am a UKCP-accredited psychotherapist and work within the ethical framework of my professional body. I hold appropriate professional insurance and engage in regular clinical supervision and continuing professional development.

Ellen Lin Perry Psychotherapy

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